APA
Cartin T. J., . (1999). Principles and practices of organizational performance excellence. Milwaukee, Wis: ASQ Quality Press.
Chicago
Cartin T J, . 1999. Principles and practices of organizational performance excellence. Milwaukee, Wis: ASQ Quality Press.
Harvard
Cartin T. J., . (1999). Principles and practices of organizational performance excellence. Milwaukee, Wis: ASQ Quality Press.
MLA
Cartin T J, . Principles and practices of organizational performance excellence. Milwaukee, Wis: ASQ Quality Press. 1999.