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		No cover image available Crossing borders and boundaries 7th International EurOMA Conference, Ghent, Belgium [electronic resource] / guest editors Roland Van Dierdonck and Ann Vereecke. by Dierdonck, R. van (Roland) \| Vereecke, A. (Ann) \| ebrary, Inc. Publisher: Bradford, England : Emerald Group Pub, c2002Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
		Service management : an integrated approach / edited by Paul Gemmel, Bart Van Looy, Roland Van Dierdonck. by Gemmel, Paul \| Looy, Bart van \| Dierdonck, R. van (Roland). Edition: Third edition.Services management.Publisher: Harlow, England : Pearson, 2013Availability: Items available for loan: Taylor's Library-TU [Call number: 338.4068 SER 2013] (1). Place hold

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