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		Services marketing : an interactive approach / Raymond P. Fisk, Stephen J. Grove, Joby John. by Fisk, Raymond P \| Grove, Stephen J. (Stephen John), 1950- [author.] \| John, Joby, 1957-. Edition: Fourth edition.Publisher: Mason, OH : South-Western, Cengage Learning, [2014]Copyright date: ©2014Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8 FIS 2014] (1). Place hold
		No cover image available New service paradigms [electronic resource] : AMA SERVSIG Conference 2003 / guest editors: Jay Kandampully and Raymond P. Fisk. by Kandampully, Jay \| Fisk, Raymond P \| ebrary, Inc. Publisher: [Bradford, England] : Emerald Group Pub., 2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
		Interactive services marketing / Raymond P. Fisk, Stephen J. Grove, Joby John. by Fisk, Raymond P \| Grove, Stephen J. (Stephen John), 1950- \| John, Joby, 1957-. Publisher: Boston : Houghton Mifflin, c2008Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8 FIS 2008] (3). Place hold

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