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Virtual reference service : from competencies to assessment / R. David Lankes ... [et al.] ; edited by Philip Nast.
by Lankes, R. David | Nast, Philip. Publisher: New York : Neal-Schuman Publishers, c2008Availability: Items available for loan: Taylor's Library-TU
[Call number: 025.52 VIR]
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Digital reference service [electronic resource] / Gobinda Chowdhury.
by Chowdhury, Gobinda | ebrary, Inc. Publisher: Bradford, England : Emerald, c2004Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
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Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath.
by Cassell, Kay Ann | Hiremath, Uma. Publisher: New York : Neal-Schuman Publishers, c2006Other title: Reference and information services in the twenty-first century.Availability: Items available for loan: Taylor's Library-TU
[Call number: 025.524 CAS]
(2), TC External Storage
[Call number: 025.524 CAS]
(1).
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Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath.
by Cassell, Kay Ann | Hiremath, Uma. Edition: 2nd ed. Rev.Publisher: London : Facet Publishing, c2011Availability: Items available for loan: Taylor's Library-TU
[Call number: 025.52 CAS 2011]
(1).
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E-reference context and discoverability in libraries : issues and concepts / Sue Polanka, [editor].
by Polanka, Sue. Publisher: Hershey, PA : Information Science Reference, c2012Availability: Items available for loan: Taylor's Library-TU
[Call number: 025.52 ERE 2012]
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IM and SMS reference services for libraries / Amanda Bielskas and Kathleen M. Dreyer.
by Bielskas, Amanda, 1974- | Dreyer, Kathleen M, 1972-. Publisher: London : Facet Publishing, 2012Availability: Items available for loan: Taylor's Library-TU
[Call number: 025.52 BIE 2012]
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Implementing virtual reference services : a LITA guide / edited by Beth C. Thomsett-Scott.
by Thomsett-Scott, Beth C | Library and Information Technology Association (U.S.). Publisher: Chicago : ALA TechSource, an imprint of the American Library Association, 2013Availability: Items available for loan: Taylor's Library-TU
[Call number: 025.52 IMP 2013]
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Reinventing reference : how libraries deliver value in the age of Google / edited by Katie Elson Anderson and Vibiana Bowman Cvetkovic.
by Anderson, Katie Elson, 1973- | Cvetkovic, Vibiana Bowman, 1953-. Publisher: Chicago : ALA Editions, an imprint of the American Library Association, 2015Availability: Items available for loan: Taylor's Library-TU
[Call number: 025.52 REI 2015]
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Virtually embedded : the librarian in an online environment / edited by Elizabeth Leonard and Erin McCaffrey.
by Leonard, Elizabeth, 1971- | McCaffrey, Erin. Publisher: Chicago : Association of College and Research Libraries, a division of the American Library Association, 2014Availability: Items available for loan: Taylor's Library-TU
[Call number: 025.1977 VIR 2014]
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