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Technical industrial study BDH 14 (LEE - LEL)

Contributor(s): Publication details: December, 2004.Description: 1 v. (various pagings) ill. ; 30 cmSubject(s): DDC classification:
  • H053
Contents:
A study of comparison of quality control in housekeeping department between Sunway Lagoon Resort and Sheraton Subang / Lee Hyun Joo -- Total quality management in Ritz Carlton KL. Impact of TQM on business prosperity / Lee Shan Meng --Analysis of marketing department in Sunway Lagoon Resort Hotel / Lee Shan Nie -- A study of post meeting / convention critique of event operation in Putrajaya Shangri-La / Lee Siew Leng.
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Cover title

Technical industrial reports submitted to Taylor's College, School of Hospitality and Tourism.

A study of comparison of quality control in housekeeping department between Sunway Lagoon Resort and Sheraton Subang / Lee Hyun Joo -- Total quality management in Ritz Carlton KL. Impact of TQM on business prosperity / Lee Shan Meng --Analysis of marketing department in Sunway Lagoon Resort Hotel / Lee Shan Nie -- A study of post meeting / convention critique of event operation in Putrajaya Shangri-La / Lee Siew Leng.