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Benchmarking basics [electronic resource] : looking for a better way / James G. Patterson.

by Patterson, James G | ebrary, Inc.

Publisher: Menlo Park, Calif. : Crisp Publications, c1996Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.5/62] (1).
How to become a better negotiator / Richard A. Luecke, James G. Patterson.

by Luecke, Richard | Patterson, James G | Patterson, James G. How to become a better negotiator.

Edition: 2nd ed.Publisher: New York : American Management Association, c2008Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4052 LUE] (1).