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The regulatory craft [electronic resource] : controlling risks, solving problems, and managing compliance / Malcolm K. Sparrow.

By: Contributor(s): Publication details: Washington, D.C. : Brookings Institution Press, c2000.Description: xxii, 346 p. : ill. ; 23 cmSubject(s): Genre/Form: DDC classification:
  • 658.4 21
LOC classification:
  • HD3616.U47 S6 2000eb
Online resources:
Contents:
pt. 1. The challenges of regulation. Pressures. Ideas. Party politics. Customer service : merits and limits. Process improvement : merits and limits -- pt. 2. The emergence of regulatory craftsmanship. Innovations. The elements of reform. The search for results that count. Problem solving : a different kind of work. The stages of problem solving. The problem-solving infrastructure. The Boston gun project. Of strategies reactive, preventive, and proactive. Balanced versus integrated compliance strategies -- pt. 3. The elusive art of risk control. Centrality of the risk control challenge. Finding resources, making space. Managing discretion. Intelligence and analysis -- pt. 4. Demonstrating results. Measuring a risk control performance. Connecting the fabric. Conclusion.
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Cover image Item type Current library Home library Collection Shelving location Shelf location Call number Materials specified Vol info Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
E-Book Taylor's Library-TU 658.4 (Browse shelf(Opens below)) e-book

"Council for Excellence in Government."

Includes bibliographical references (p. 315-334) and index.

pt. 1. The challenges of regulation. Pressures. Ideas. Party politics. Customer service : merits and limits. Process improvement : merits and limits -- pt. 2. The emergence of regulatory craftsmanship. Innovations. The elements of reform. The search for results that count. Problem solving : a different kind of work. The stages of problem solving. The problem-solving infrastructure. The Boston gun project. Of strategies reactive, preventive, and proactive. Balanced versus integrated compliance strategies -- pt. 3. The elusive art of risk control. Centrality of the risk control challenge. Finding resources, making space. Managing discretion. Intelligence and analysis -- pt. 4. Demonstrating results. Measuring a risk control performance. Connecting the fabric. Conclusion.

TSLHHL

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.