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This is service design thinking : basics, tools, cases / [concept and editing, Marc Stickdorn, Jakob Schneider ; authors, Kate Andrews ... [et al.] ; contributors, Adam Lawrence ... [et al.]]

by Stickdorn, Marc | Schneider, Jakob | Andrews, Kate.

Publisher: Amsterdam : BIS Pub., 2012Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 STI 2012] (1).
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This is service design methods : a companion to This is service design doing : expanded service design thinking methods for real projects / edited/collected/written/designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneider.

by Stickdorn, Marc [author.] | Lawrence, Adam [author.] | Hormess, Markus [author.] | Schneider, Jakob (Economist) [author.] | Stickdorn, Marc. This is service design doing.

Edition: First edition.Publisher: Sebastopol : O'Reilly Media, Inc., [2018]Copyright date: ©2018Availability: Items available for reference: Taylor's Library-TU [Call number: 658.812] (1).