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Effective customer service : ten steps for technical professions / David L. Goetsch, Stanley B. Davis.

by Goetsch, David L | Davis, Stanley, 1931- [(j.a.)].

Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2004Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 GOE] (1).
Effective strategic planning for competitive advantage : ten steps for technical professions / David L. Goetsch.

by Goetsch, David L.

Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4012 GOE] (1).
Coaching and mentoring skills / Andrew J. Dubrin.

by DuBrin, Andrew J.

Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005Availability: Items available for loan: Taylor's Library-TU [Call number: 658.3124 DUB] (1).
Ethics at work / Robert W. Hunt with Matthew B. Hunt, Barbara G. Cox.

by Hunt, Robert, 1937- | Hunt, Matthew B | Cox, Barbara G, 1946-.

Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005Availability: Items available for loan: Taylor's Library-TU [Call number: 174 HUN] (1).
Communication for the workplace : an integrated language approach / Blanche Ettinger, Edda Perfetto.

by Ettinger, Blanche | Perfetto, Edda.

Edition: 3rd ed.Publisher: Upper Saddle River, N.J. : Pearson Prentice Hall, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 808.06665 ETT] (2).
Your attitude is showing / Sharon Lund O'Neil.

by O'Neil, Sharon Lund.

Edition: 11th ed.Publisher: Upper Saddle River, NJ : Pearson Prentice Hall, 2005Availability: Items available for loan: Taylor's Library-TU [Call number: 158.7 ONE] (1).