Taylor's Library

Normal view MARC view ISBD view

The librarian as information consultant : transforming reference for the Information Age / Sarah Anne Murphy.

By: Murphy, Sarah Anne.
Publisher: Chicago, Ill. : American Library Association, c2011Description: xi, 106 p. : ill. ; 26 cm.ISBN: 9780838910863 (pbk.); 0838910866 (pbk.).Subject(s): Reference services (Libraries) -- Forecasting | Reference services (Libraries) -- Management | Information consultants | Reference librarians -- Effect of technological innovations onDDC classification: 025.52
Contents:
The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode Remark
Main Collection Taylor's Library-TU

Floor 3, Shelf 2, Side 1, TierNo 2, BayNo 5

 025.52 MUR 2011 (Browse shelf) 1 Available GENLS,GENLS,03,GR 5000118618
Main Collection TC External Storage
025.52 MUR 2011 (Browse shelf) 1 Available GENxx,GENxx,02,CL 5000143313 Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1

Includes bibliographical references and index.

The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement.