Coaching and mentoring skills / Andrew J. Dubrin.
By: DuBrin, Andrew J
.
Series: NetEffect series. Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005Description: xiv, 174 p. : ill. ; 24 cm.ISBN: 0130922226 (pbk.).Subject(s): Mentoring in business | Employees -- Coaching of | Employees -- Training of | Employees -- Counseling of | Teams in the workplace | Organizational behavior | Interpersonal relationsDDC classification: 658.3124
Contents:
Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others set goals -- Monitoring performance -- Giving feedback -- Encouraging positive actions -- Discouraging negative actions -- Training team members -- Helping others solve problems -- Helping difficult people -- Developing protégés.
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU | 658.3124 DUB (Browse shelf) | 1 | Available | GENLS,GENLS,03,GR | 5000012113 |
Includes bibliographical references and index.
Building trust -- Showing empathy -- Active listening -- Using influence tactics -- Helping others set goals -- Monitoring performance -- Giving feedback -- Encouraging positive actions -- Discouraging negative actions -- Training team members -- Helping others solve problems -- Helping difficult people -- Developing protégés.