Your search returned 3 results.

Not what you expected? Check for suggestions
|
Managing quality customer service [electronic resource] : a practical guide for establishing a service operation / William B. Martin.

by Martin, William B | ebrary, Inc.

Publisher: Los Altos, Calif. : Crisp, c1989Online access: An electronic book accessible through the World Wide Web; click to view Availability: No items available
Quality customer service for front line staff / William B. Martin

by Martin, William B.

Publisher: London : Kogan Page, 1988Availability: Items available for loan: TC External Storage [Call number: 658.812 MAR] (1).