Taylor's Library catalog › Results of search for 'ccl=an:11121'

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		Empowerment : HR strategies for service excellence / Conrad Lashley. by Lashley, Conrad. Publisher: Oxford ; Boston : Butterworth/Heinemann, 2001Availability: Items available for loan: Taylor's Library-TU [Call number: 658.3 LAS] (1). Place hold
		Service is front stage : positioning services for value advantage / by James Teboul. by Teboul, James, 1940-. Publisher: Hampshire [England] : Palgrave Macmillan : Insead Business Press, 2006Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 TEB] (1). Place hold
		Services marketing : concepts, strategies and cases / K. Douglas Hoffman ... [et al.]. by Hoffman, Douglas K. Edition: Asia-Pacific ed.Publisher: South Melbourne, Vic. : Cengage Learning, 2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.8 SER 2010] (1). Place hold
		Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver. by Johnston, Robert, 1953- \| Clark, Graham, 1949- \| Shulver, Michael. Edition: Fourth edition.Publisher: Harlow, England : Pearson Education Limited, [2012]Copyright date: ©2012Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 JOH 2012] (3). Place hold

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