Research in e-service [electronic resource] / Guest editor Dr. Ko de Ruyter.
Contributor(s): de Ruyter, Dr. Ko
| ebrary, Inc.
Series: International Journal of Service Industry Management: v. 13.Publisher: Bradford, England : Emerald Group Pub, c2002Description: 114 p.Subject(s): Electronic commerce | Service industries -- ManagementGenre/Form: Electronic books. Online resources: An electronic book accessible through the World Wide Web; click to view
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Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.