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Best impressions in hospitality : your professional image for excellence / Angie Michael.

By: Michael, Angie, 1948-.
Publisher: Albany, N.Y. : Delmar, c2000Description: xvii, 214 p. : ill. ; 24 cm. + Instructor's guide.ISBN: 0766815846; 0766815854 (pbk. : Instructor's guide); 9780766815858 (pbk. : Instructor's guide).Subject(s): Hotels -- Employees | Restaurants -- EmployeesDDC classification: 647.940683
Contents:
1. First impressions.- 2. Professional dress for men and women. - 3. Professional dress for men in hospitality. - 4. Professional dress for women in hospitality. - 5. Casual days in hospitality? - 6. Universal standards. - 7. Wearing your uniform with class. - 8. Hospitality: what you say and what you do.- 9. Business etiquette-Charming the bottom line. - 10. The art of selecting uniforms.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 21 , Side 2, TierNo 1, BayNo 6

 647.940683 MIC (Browse shelf) 1 Available SHTEx,70002,03,RA 5000159041
Main Collection Taylor's Library-TU

Floor 4, Shelf 21 , Side 2, TierNo 1, BayNo 6

 647.940683 MIC (Browse shelf) 1 Available SHTEx,70000,03,RA 5000165713
Main Collection Taylor's Library-TU
647.940683 MIC (Browse shelf) 1 Available SHTEx,70002,03,RA 1000803099
Main Collection Taylor's Library-TU

Floor 4, Shelf 21 , Side 2, TierNo 1, BayNo 6

 647.940683 MIC (Browse shelf) 1 Available SHTEx,70002,03,RA 5000034910

Includes bibliographical references and index.

1. First impressions.- 2. Professional dress for men and women. - 3. Professional dress for men in hospitality. - 4. Professional dress for women in hospitality. - 5. Casual days in hospitality? - 6. Universal standards. - 7. Wearing your uniform with class. - 8. Hospitality: what you say and what you do.- 9. Business etiquette-Charming the bottom line. - 10. The art of selecting uniforms.

Accompanied by: Instructor's guide to accompany best impressions in hospitality : your professional image for excellence / Angie Michael (36 p. ; 28 cm), 2000.