Enhanced selling [videorecording] / American Hotel & Lodging Association.
Contributor(s): American Hotel & Lodging Association. Educational Institute.
Series: Food and beverage collection. Publisher: North High St., Lansing : American Hotel & Lodging Association, c2006Description: 1 DVD (27 min.) : sd., col.; 4 3/4 in. + 1 Trainer's CD-ROM (4 3/4 in.).Subject(s): Hospitality industry -- Marketing
| SellingDDC classification: 647.940688 Summary: Take advantage of money left on the table! In this innovative program, convert your service team from order takers into sales makers by learning the strategies and techniques that build check averages, increase tips, and enhance the dining experience for your guests. Learn to sell your entire menu and focus on the key opportunities in the service cycle where guests are more willing to buy. Program includes a Trainer's CD-ROM featuring content overviews, training exercises, checklists, worksheets, a "Quick Quiz" assessment tool, and Certificates of Completion.
| Item type | Current location | Call number | Vol info | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Media Resources | Taylor's Library-TU | 647.940688 ENH (Browse shelf) | 1 DVD + 1 CD-ROM | 1 | Available | SHTEx,70002,02,GR | 1000810925 |
Take advantage of money left on the table! In this innovative program, convert your service team from order takers into sales makers by learning the strategies and techniques that build check averages, increase tips, and enhance the dining experience for your guests. Learn to sell your entire menu and focus on the key opportunities in the service cycle where guests are more willing to buy. Program includes a Trainer's CD-ROM featuring content overviews, training exercises, checklists, worksheets, a "Quick Quiz" assessment tool, and Certificates of Completion.
DVD