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How to be a great coach : 24 lessons for turning on the productivity of every employee / Marshall J. Cook.

By: Cook, Marshall J.
Series: McGraw-Hill professional education. Publisher: N.Y. : McGraw-Hill, c2004Description: ix, 48 p. ; 23 cm.ISBN: 0071435298 (pbk.).Subject(s): Employee motivation | Employees -- Training of | Employees -- Counselling of | Supervision of employees | Mentoring in businessDDC classification: 658.3124
Contents:
How to be a great coach. - Be a coach. - Motivate them. - Ask for their opinions. - Admit your mistakes. - Be accessible. - Be a good listener. - Ask good questions. - Welcome complains. - Coach one-on-one. - Watch your language. - Celebrate the differences. - Enpower independent employees. - Make the call. - Solve problems together. - Deliver the bad news personally. - Don't act out of anger. - Avoid memo mania. - Manage meetings. - Train them. - Stress the positive. - Reward what you want. - Provide positive feedback. - Advocate for your employees. - Just get started.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 25 , Side 1, TierNo 3, BayNo 3

 658.3124 COO (Browse shelf) 1 Available GENLS,GENLS,03,GR 5000012778

"The employee handbook for enhancing corporate performance" - Cover.

How to be a great coach. - Be a coach. - Motivate them. - Ask for their opinions. - Admit your mistakes. - Be accessible. - Be a good listener. - Ask good questions. - Welcome complains. - Coach one-on-one. - Watch your language. - Celebrate the differences. - Enpower independent employees. - Make the call. - Solve problems together. - Deliver the bad news personally. - Don't act out of anger. - Avoid memo mania. - Manage meetings. - Train them. - Stress the positive. - Reward what you want. - Provide positive feedback. - Advocate for your employees. - Just get started.