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Why customers don't do what you want them to do : 24 solutions to overcoming common selling problems / Ferdinand Fournies.

by Fournies, Ferdinand F.

Publisher: New York, N.Y. : McGraw-Hill, c2003Availability: Items available for loan: Taylor's Library-TU [Call number: 658.81 FOU] (1).
Why customers don't do what you want them to do : 24 solutions to overcoming common selling problems / Ferdinand Fournies.

by Fournies, Ferdinand F.

Publisher: New York, N.Y. : McGraw-Hill, c2003Availability: Items available for loan: Taylor's Library-TU [Call number: 658.85 FOU 2003] (1).