Taylor's Library

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Communicating strategy / Phil Jones.

by Jones, Phil, 1958 August 21-.

Publisher: Aldershot : Gower, 2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.45 JON 2010] (6).
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Customer service management training 101 [electronic resource] : quick and easy techniques that get great results / Renée Evenson.

by Evenson, Renee, 1951- | ebrary, Inc.

Edition: 1st ed.Publisher: New York : American Management Association, c2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.3/1245] (1).
Place hold