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An introduction to Six Sigma & process improvement / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert), 1950- | Lindsay, William M.

Publisher: Mason, Ohio : Thomson/South-Western, c2005Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 EVA] (3).
Operations and process management : principles and practice for strategic impact / Nigel Slack ... [et al.].

by Slack, Nigel.

Publisher: Harlow, England ; New York : Financial Times, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 641.5 OPE] (3).