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Customer service management training 101 [electronic resource] : quick and easy techniques that get great results / Renée Evenson.

by Evenson, Renee, 1951- | ebrary, Inc.

Edition: 1st ed.Publisher: New York : American Management Association, c2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.3/1245] (1).
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Customer service management training 101 : quick and easy techniques that get great results / Renee Evenson.

by Evenson, Renee, 1951-.

Publisher: New York : American Management Association, c2012Availability: Items available for loan: Taylor's Library-TU [Call number: 658.31245 EVE 2012] (2).
Place hold
Customer service management training 101 [electronic resource] : quick and easy techniques that get great results / Renée Evenson.

by Evenson, Renee.

Publisher: New York : AMACOM, c2012Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.3 | 658.3/1245] (1).