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25 management lessons from the customer's side of the counter / James H. Donnelly, Jr.

By: Donnelly, James H.
Publisher: Chicago : Irwin, 1992Description: x, 214 p. ; 21 cm.ISBN: 0786310049.Subject(s): Consumer satisfaction | Customer services -- Management | Leadership | Supervision of employeesDDC classification: 658.812
Item type Current location Call number Copy number Status Notes Date due Barcode Remark
Main Collection TC External Storage
658.812 DON (Browse shelf) 1 Available GENxx,GENxx,02,GR 5000068333 Please fill up online form at https://taylorslibrary.taylors.edu.my/services/external_storage1