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Hospitality information systems and E-Commerce / D.V. Tesone.

By: Tesone, D. V. (Dana V.).
Publisher: Hoboken, N.J.: John Wiley 2006Description: xvii, 286 p. : ill. ; 24cm.ISBN: 0471478490.Subject(s): Hospitality industry -- Data processing | Management information systems | Electronic commerceDDC classification: 647.94068
Contents:
Preface.- Part I: General applications.- 1. Understanding hospitality information systems and information technology.- 2. Computer hardware for hospitality.- 3. Computer software for hospitality.- 4. Computer networks and telecommunications for hospitality.- Part II: Hospitality management and the internet.- 5. Electronic commerce (E-Commerce).- 6. E-information and distribution systers.- 7. E-business strategies and solutions.- Part III: Hospitality functional applications.- 8. Computer reesrvation systems (CRS) and global.- 9. Property management systems and point-of-sale systems.- 10. Accounting control and production systems.- 11. Marketing and human resources management systems.- 12. Safety, security, and physical plant systems.- Glossary.- Index.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Graduate Collection Taylor's Library-TU
647.94068 TES (Browse shelf) 1 Available SHTEx,60001,03,GR 5000042710
Main Collection Taylor's Library-TU

Floor 4, Shelf 21 , Side 2, TierNo 2, BayNo 5

647.94068 TES (Browse shelf) 1 Available SHTEx,70002,03,AD 5000028506

Includes index.

Preface.- Part I: General applications.- 1. Understanding hospitality information systems and information technology.- 2. Computer hardware for hospitality.- 3. Computer software for hospitality.- 4. Computer networks and telecommunications for hospitality.- Part II: Hospitality management and the internet.- 5. Electronic commerce (E-Commerce).- 6. E-information and distribution systers.- 7. E-business strategies and solutions.- Part III: Hospitality functional applications.- 8. Computer reesrvation systems (CRS) and global.- 9. Property management systems and point-of-sale systems.- 10. Accounting control and production systems.- 11. Marketing and human resources management systems.- 12. Safety, security, and physical plant systems.- Glossary.- Index.