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Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath.

by Cassell, Kay Ann | Hiremath, Uma.

Publisher: New York : Neal-Schuman Publishers, c2006Other title: Reference and information services in the twenty-first century.Availability: Items available for loan: Taylor's Library-TU [Call number: 025.524 CAS] (2), TC External Storage [Call number: 025.524 CAS] (1).
Reference and information services in the 21st century : an introduction / Kay Ann Cassell and Uma Hiremath.

by Cassell, Kay Ann | Hiremath, Uma.

Edition: 2nd ed. Rev.Publisher: London : Facet Publishing, c2011Availability: Items available for loan: Taylor's Library-TU [Call number: 025.52 CAS 2011] (1).
E-reference context and discoverability in libraries : issues and concepts / Sue Polanka, [editor].

by Polanka, Sue.

Publisher: Hershey, PA : Information Science Reference, c2012Availability: Items available for loan: Taylor's Library-TU [Call number: 025.52 ERE 2012] (1).