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		No cover image available 50 powerful ideas you can use to keep your customers [electronic resource] / by Paul R. Timm. by Timm, Paul R \| ebrary, Inc. Edition: 3rd ed.Publisher: Franklin Lakes, NJ : Career Press, c2002Other title: Fifty powerful ideas you can use to keep your customers.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 658.8/12] (1). Place hold
		25 management lessons from the customer's side of the counter / James H. Donnelly, Jr. by Donnelly, James H. Publisher: Chicago : Irwin, 1992Availability: Items available for loan: TC External Storage [Call number: 658.812 DON] (1). Place hold

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