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Cruise operations management / Philip Gibson.

By: Gibson, Philip, 1955-.
Series: Management of hospitality and tourism enterprises series: Publisher: Burlington, MA : Elsevier/Butterworth-Heinemann, c2006Description: xiv, 178 p. : ill., maps ; 26 cm.ISBN: 9780750678353 (pbk.); 0750678356 (pbk.).Subject(s): Ocean travel -- Management | Cruise lines -- ManagementDDC classification: 387.542068
Contents:
1. Contemporary cruise operations - 2. Selling cruises and cruise products - 3. Maritime issues and legislation - 4. Cruise geography - 5. Planning the itinerary - 6. Working on board - 7. Customer service - 8. Managing food and drink operations - 9. Managing facilities - 10. Health, safety, and security - 11. Training and learning on board - 12. Managing integrated operations.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 12 , Side 1, TierNo 5, BayNo 3

 387.542068 GIB (Browse shelf) 1 Available SHTEx,70005,03,CL 5000031223

Includes bibliographical references and index.

1. Contemporary cruise operations - 2. Selling cruises and cruise products - 3. Maritime issues and legislation - 4. Cruise geography - 5. Planning the itinerary - 6. Working on board - 7. Customer service - 8. Managing food and drink operations - 9. Managing facilities - 10. Health, safety, and security - 11. Training and learning on board - 12. Managing integrated operations.