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The quality systems manual : the definitive guide to the ISO 9000 family and TickIT / Terence J. Hall

by Hall, Terence J.

Publisher: Chichester, England : John Wiley, c1995Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 HAL] (1).
Achieving quality through continual improvement / Claude W. Burrill, Johannes Ledolter

by Burrill, Claude W | Ledolter, Johannes [(j.a.)].

Publisher: New York : John Wiley, c1999Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 BUR] (2).