Timeshare management [electronic resource] : the key issues for hospitality managers / Tammie J. Kaufman, Conrad Lashley, Lisa Ann Schreier.
By: Kaufman, Tammie J
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Contributor(s): Lashley, Conrad
| Schreier, Lisa Ann
| ScienceDirect (Online service)
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Series: Hospitality, leisure, and tourism series: Publisher: Amsterdam ; Boston : Elsevier/Butterworth-Heinemann, c2009Description: 1 online resource (xiii, 210 p.) : ill.ISBN: 9780080942636 (electronic bk.); 0080942636 (electronic bk.).Subject(s): Hospitality industry -- Management![](/opac-tmpl/bootstrap/images/filefind.png)
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Item type | Current location | Call number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library - Perpetual(TU) | 647.94/068 (Browse shelf) | e-book | SHTEx,70002,03,CL,PPT |
Includes bibliographical references (p. 197-201) and index.
Vacation ownership resort development: an overview -- The vacation owner -- The community -- Marketing vacation ownership resorts -- The 12-step sales process: part 1 -- The 12-step sales process: part 2 -- Points vs. weeks -- The role of exchange company -- Financing in the timeshare industry -- Managing service quality in timeshare operations -- Human resources in timeshare operations -- Condominium hotels -- Vacation ownership expansion.
Description based on print version record.