Tourist customer service satisfaction [electronic resource] : an encounter approach / Francis P. Noe, Muzaffer Uysal and Vincent P. Magnini.
By: Noe, Francis P.
Contributor(s): Uysal, Muzaffer | Magnini, Vincent P.
Series: Routledge advances in tourism: 18.Publisher: London ; New York : Routledge, 2010Description: 1 online resource (ix, 193 p.).ISBN: 9780415578042 (electronic bk.); 0415578043 (electronic bk.); 9780203852361 (electronic bk.); 0203852362 (electronic bk.).Subject(s): Tourism -- Management | Hospitality industry -- Management | Electronic booksAdditional physical formats: Print version:: Tourist customer service satisfaction.DDC classification: 910.68/8 Online resources: Accessible through the World Wide Web; click to viewItem type | Current location | Call number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library - Perpetual(TU) | 910.68/8 (Browse shelf) | e-book | SHTEx,70005,03,CL,PPT |
Includes bibliographical references ([168]-185) and index.
Description based on print version record.