Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.
By: Lovelock, Christopher H.
Contributor(s): Wirtz, Jochen.
Publisher: Harlow, Essex : Pearson Education, 2011Copyright date: ©2011Edition: Seventh edition; Global edition.Description: 648 pages : illustrations ; 28 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780273756064 (paperback); 0273756060 (paperback).Subject(s): Marketing -- Management | Professions -- Marketing | Service industries -- Marketing | Customer services -- MarketingDDC classification: 658.8Item type | Current location | Shelf location | Call number | Vol info | Copy number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library-TU |
Floor 4, Shelf 26 , Side 2, TierNo 3, BayNo 5 |
658.8 LOV 2011 (Browse shelf) | 1 | Available | TBSxx,34001,03,RM|TBSxx,34003,03, RA|SCAFS,70003,03,RM | 5000156379 | ||
Main Collection | Taylor's Library-TU |
Floor 4, Shelf 26 , Side 2, TierNo 3, BayNo 5 |
658.8 LOV 2011 (Browse shelf) | 1 | Available | TBSxx,34001,03,RM|TBSxx,34003,03, RA|SCAFS,70003,03,RM | 5000152836 | ||
Main Collection | Taylor's Library-TU |
Floor 4, Shelf 26 , Side 2, TierNo 3, BayNo 5 |
658.8 LOV 2011 (Browse shelf) | 1 | Available | SHTEx,70002,03,AD|TBSxx,34003,03, RA|SCAFS,70003,03,RM | 5000147786 | ||
Main Collection | Taylor's Library-TC |
Floor 4, Shelf 26 , Side 2, TierNo 3, BayNo 5 |
658.8 LOV 2011 (Browse shelf) | 1 | Available | SHTEx,70002,03,AD|TBSxx,34003,03, RA|SCAFS,70003,03,RM | 5000147787 | ||
Main Collection | Taylor's Library-TU |
Floor 4, Shelf 26 , Side 2, TierNo 3, BayNo 5 |
658.8 LOV 2011 (Browse shelf) | Complimentary from: Listya Ferdian, 17 February 2016 | 1 | Available | SHTEx,70002,03,GR|TBSxx,34003,03, RA|SCAFS,70003,03,RM | 5000159332 |
Includes bibliographical references and indexes.