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Metrics 2.0 : creating scorecards for high-performance teams and organizations / Ruth A. Huwe.

by Huwe, Ruth A.

Publisher: Santa Barbara, Calif. : Praeger, c2010Other title: Metrics two-point-oh.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 HUW 2010] (1).
Maintenance benchmarking and best practices : a profit- and customer-centered approach / Ralph W. "Pete" Peters.

by Peters, Ralph W.

Publisher: New York : McGraw-Hill, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 658.202 PET 2006] (1).