Taylor's Library

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The benchmarking book [electronic resource] : a how-to-guide to best practice for managers and practitioners / Tim Stapenhurst.

by Stapenhurst, Tim | ScienceDirect (Online service).

Publisher: Amsterdam ; London : Elsevier/Butterworth-Heinemann, 2009Online access: An electronic book accessible through the World Wide Web; click for information Availability: Items available for reference: Taylor's Library-TU [Call number: 658.4013] (1).
Benchmarks in hospitality and tourism / Sungsoo Pyo, editor.

by Pyo, Sungsoo.

Publisher: New York : Routledge, 2012Copyright date: ©2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 173] (1).