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Destination benchmarking : concepts, practices, and operations / M. Kozak.

By: Kozak, Metin, 1968-.
Publisher: Oxon, UK : CABI Pub., c2004Description: xvii, 216 p. : ill. ; 24 cm.ISBN: 0851997457 (alk. paper).Subject(s): Tourism -- Management | Benchmarking (Management)DDC classification: 910.684
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Graduate Collection Taylor's Library-TU

Floor 4, Shelf Transit , Side 1, TierNo 2, BayNo 6

910.684 KOZ (Browse shelf) 1 Available SHTEx,35050,03,GR 5000162895

Includes bibliographical references (p. 196-209).