Crucial conversations : tools for talking when stakes are high / Kerry Patterson ... [et al.]
Contributor(s): Patterson, Kerry.
Publisher: New York : McGraw-Hill, c2012Edition: 2nd ed.Description: xviii, 244 p. : ill. ; 24 cm.ISBN: 9780071775304 (hbk.); 0071775307 (hbk.); 9780071771320 (pbk.); 0071771328 (pbk.).Subject(s): Interpersonal communication | Interpersonal relationsDDC classification: 153.6Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|---|---|
Main Collection | Taylor's Library-TU |
Floor 3, Shelf 2 , Side 2, TierNo 1, BayNo 4 |
153.6 CRU 2012 (Browse shelf) | 1 | Available | GENLS,GENLS,03,CL | 5000146418 | |
Graduate Collection | Taylor's Library-TU |
Floor 3, Shelf 2 , Side 2, TierNo 1, BayNo 4 |
153.6 CRU 2012 (Browse shelf) | 1 | Available | TBSxx,44001,02,GR | 5000126619 |
Includes bibliographical references (p. 31) and index