The management and control of quality / James R. Evans, William M. Lindsay.
By: Evans, James R. (James Robert).
Contributor(s): Lindsay, William M.
Publisher: Mason, Ohio : Thomson/South-Western, c2005Edition: 6th ed.Description: 1 v. (various pagings) : ill. ; 26 cm. + 1 CD-ROM (4 3/4 in.).ISBN: 0324225032 (Int. student ed.); 0324202237 (pkg.).Subject(s): Quality control | Total quality management | Quality assuranceDDC classification: 658.562Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Accompanying Material (Media Resource) | Taylor's Library-TU | 658.562 EVA (Browse shelf) | 1 | Available | SHTEx,60001,03,RM | 1000808024 | ||
Accompanying Material (Media Resource) | Taylor's Library-TU | 658.562 EVA (Browse shelf) | 1 | Available | SHTEx,60001,03,RM | 1000808016 | ||
Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 26 , Side 1, TierNo 3, BayNo 8 |
658.562 EVA (Browse shelf) | 1 | Available | SHTEx,60001,03,RM | 5000034501 | |
Accompanying Material (Media Resource) | Taylor's Library-TU | 658.562 EVA (Browse shelf) | 1 | Available | SLASx,05000,03,GR | 1000512271 | ||
Main Collection | Taylor's Library-TU |
Floor 4, Shelf 26 , Side 1, TierNo 3, BayNo 8 |
658.562 EVA (Browse shelf) | 1 | Available | SLASx,05000,03,GR | 5000016310 | |
Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 26 , Side 1, TierNo 3, BayNo 8 |
658.562 EVA (Browse shelf) | 1 | Available | SHTEx,60001,03,RM | 5000043005 |
Includes bibliographical references and index.
Preface Pt 1 The quality system : 1. Introduction to quality 2. Total quality in organizations 3. Philosophies and frameworks -- Pt 2 The Management System 4. Focusing on customers 5. Leadership and strategic planning 6. Human resource practices 7. Process management 8. Performance measurement and strategic information management 9. Builing and sustaining total quality organizations -- Pt 3 Six sigma and the technical system: 10. Principles of six sigma 11. Statistical thinking and applications 12. Design for six sigma 13. Tools for process improvement 14. Statistical process control. -- Appendixes.