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The New Wave University : a prelude to Malaysia 2020 / edited by Ghazally Ismail, Murtedza Mohamed

by Ghazally Ismail | Murtedza Mohamed | Universiti Malaysia Sarawak.

Edition: 2nd ed.Publisher: Petaling Jaya, Selangor : Pelanduk Publications, 1997Availability: No items available In transit (1).
Service quality in leisure and tourism / Christine Williams and John Buswell.

by Williams, Christine, 1951- | Buswell, John.

Publisher: Wallingford, Oxon, UK : CABI Pub., [2003]Copyright date: ©2003Availability: Items available for loan: Taylor's Library-TU [Call number: 338.4791 WIL] (2).
Foundations of software testing : a BBST workbook / Cem Kaner, Rebecca L. Fiedler.

by Kaner, Cem [author.] | Fiedler, Rebecca L [author.].

Publisher: Danvers, MA : Context Driven Press, [2013]Copyright date: ©2013Other title: BBST workbook | Black box software testing workbook.Availability: Items available for loan: Taylor's Library-TU [Call number: 005.14 KAN 2013] (1).
The management and control of quality / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert), 1950- | Lindsay, William M.

Edition: 6th ed.Publisher: Mason, Ohio : Thomson/South-Western, c2005Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 EVA] (6).
Quality and performance excellence : management, organization, and strategy / James R. Evans.

by Evans, James R. (James Robert), 1950- [author.].

Edition: Eighth edition.Publisher: Boston, MA : Cengage Learning, [2017]Copyright date: ©2017Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 EVA 2017] (6).
Licensing occupations [electronic resource] : ensuring quality or restricting competition? / Morris M. Kleiner.

by Kleiner, Morris M | ebrary, Inc.

Publisher: Kalamazoo, Mich. : W.E. Upjohn Institute for Employment Research, 2006Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 061/.3] (1).
Improving the quality of long-term care [electronic resource] / Gooloo S. Wunderlich and Peter Kohler, editors ; Committee on Improving Quality in Long-Term Care, Division of Health Care Services, Institute of Medicine.

by Institute of Medicine (U.S.). Committee on Improving Quality in Long-Term Care | Kohler, Peter O, 1938- | Wunderlich, Gooloo S | ebrary, Inc.

Publisher: Washington, D.C. : National Academy Press, c2001Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 362.1/6/0685] (1).
Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.

by Kandampully, Jay | Mok, Connie | Sparks, Beverley.

Publisher: New York : Haworth Hospitality Press, [2001]Copyright date: ©2001Availability: Items available for loan: Taylor's Library-TU [Call number: 647.940685 SER] (2).
Quality and power in higher education [electronic resource] / Louise Morley.

by Morley, Louise | Society for Research into Higher Education | ebrary, Inc.

Publisher: Maidenhead : Society for Research into Higher Education & Open University Press, 2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 378.1] (1).
Are you being served? [electronic resource] : new tools for measuring service delivery / edited by Samia Amin, Jishnu Das, Markus Goldstein.

by Amin, Samia, 1980- | Das, Jishnu | Goldstein, Markus P, 1970- | ebrary, Inc.

Publisher: Washington, DC : The World Bank, c2008Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 362.1] (1).
Service quality in leisure and tourism [electronic resource] / Christine Williams and John Buswell.

by Williams, Christine, 1951- | Buswell, John | ebrary, Inc.

Publisher: Wallingford, Oxon, UK ; Cambridge, MA : CABI Pub., c2003Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 910/.68/4] (1).
Quality management in construction / Brian Thorpe and Peter Sumner.

by Thorpe, Brian | Thorpe, Brian. Quality assurance in construction | Sumner, Peter.

Publisher: Aldershot, England ; Burlington, VT : Gower, 2004Availability: Items available for loan: Taylor's Library-TU [Call number: 690.0941 THO] (1).
The management and control of quality / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert), 1950- | Lindsay, William M.

Edition: 8th editionPublisher: [Mason, Ohio] : South-Western, 2011Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 EVA 2011] (3).
Administering Cisco QoS for IP networks [electronic resource] / technical editor Michael E. Flannagan ; technical reviewer Mark Buchmann ; contributors Benoit Durand ... [et al.].

by Flannagan, Michael E [edt] | Buchmann, Mark [rev] | Durand, Benoit | ebrary, Inc.

Publisher: Rockland, Mass. : Syngress Publishing, Inc., c2001Other title: Administering Cisco Quality of Service for IP networks.Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 004.678] (1).
Quality / Donna C.S. Summers.

by Summers, Donna C.S.

Edition: 5th ed.Publisher: Boston : Prentice Hall, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 SUM 2010] (1).
Higher education quality assurance in Sub-Saharan Africa [electronic resource] : status, challenges, opportunities and promising practices / Peter Materu.

by Materu, Peter (Peter Nicolas) | ebrary, Inc.

Publisher: Washington, D.C. : World Bank, c2007Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for loan: [Call number: 378.68] (1).
Managing for quality and performance excellence / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert), 1950- | Lindsay, William M.

Edition: 9th ed.Publisher: Mason, OH : South-Western, Cengage Learning, c2014Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 EVA 2014] (3).
Verification, validation, and testing of engineered systems / Avner Engel.

by Engel, Avner.

Publisher: Hoboken, N.J. : Wiley, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 ENG 2010] (1).