Taylor's Library

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Service quality in leisure and tourism / Christine Williams and John Buswell.

by Williams, Christine, 1951- | Buswell, John.

Publisher: Wallingford, Oxon, UK : CABI Pub., [2003]Copyright date: ©2003Availability: Items available for loan: Taylor's Library-TU [Call number: 338.4791 WIL] (2).
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Foundations of software testing : a BBST workbook / Cem Kaner, Rebecca L. Fiedler.

by Kaner, Cem [author.] | Fiedler, Rebecca L [author.].

Publisher: Danvers, MA : Context Driven Press, [2013]Copyright date: ©2013Other title: BBST workbook | Black box software testing workbook.Availability: Items available for loan: Taylor's Library-TU [Call number: 005.14 KAN 2013] (1).
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The management and control of quality / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert), 1950- | Lindsay, William M.

Edition: 6th ed.Publisher: Mason, Ohio : Thomson/South-Western, c2005Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 EVA] (6).
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Quality and performance excellence : management, organization, and strategy / James R. Evans.

by Evans, James R. (James Robert), 1950- [author.].

Edition: Eighth edition.Publisher: Boston, MA : Cengage Learning, [2017]Copyright date: ©2017Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 EVA 2017] (6).
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Service quality management in hospitality, tourism, and leisure / Jay Kandampully, Connie Mok, Beverley Sparks, editors.

by Kandampully, Jay | Mok, Connie | Sparks, Beverley.

Publisher: New York : Haworth Hospitality Press, [2001]Copyright date: ©2001Availability: Items available for loan: Taylor's Library-TU [Call number: 647.940685 SER] (2).
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Quality management in construction / Brian Thorpe and Peter Sumner.

by Thorpe, Brian | Thorpe, Brian. Quality assurance in construction | Sumner, Peter.

Publisher: Aldershot, England ; Burlington, VT : Gower, 2004Availability: Items available for loan: Taylor's Library-TU [Call number: 690.0941 THO] (1).
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The management and control of quality / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert), 1950- | Lindsay, William M.

Edition: 8th editionPublisher: [Mason, Ohio] : South-Western, 2011Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 EVA 2011] (3).
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Quality / Donna C.S. Summers.

by Summers, Donna C.S.

Edition: 5th ed.Publisher: Boston : Prentice Hall, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 SUM 2010] (1).
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Managing for quality and performance excellence / James R. Evans, William M. Lindsay.

by Evans, James R. (James Robert), 1950- | Lindsay, William M.

Edition: 9th ed.Publisher: Mason, OH : South-Western, Cengage Learning, c2014Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 EVA 2014] (3).
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ISO 9000 in the Malaysian construction industry : guide and implementation / Yeoh Sek Chew, Lee Ng Chai.

by Yeoh, Sek Chew | LEE Ng Chai [(j.a)].

Publisher: Kuala Lumpur : McGraw Hill, 1996Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 YEO] (1).
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ISO 9000 in construction / Lam Siew Wah, Teng Wye Ann.

by Lam, Siew Wah | Loh Chin Min [(j.a)] | Teng, Wye Ann [(j.a)].

Publisher: Singapore : McGraw Hill, 1994Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 LAM] (1).
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Juran on leadership for quality : an executive handbook / J. M. Juran

by Juran, J. M. (Joseph M.).

Publisher: New York, NY : Free Press, 1989Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 JUR] (1).
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A quality assurance framework for guidance and learner support in higher education : the guideline

Publisher: London : Higher Education Quality Council, 1995Availability: Items available for loan: Taylor's Library-TU [Call number: 378.194 QUA] (1).
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Total quality management / John S. Oakland

by Oakland, John S.

Publisher: Oxford : New York, NY : Heinemann Professional Pub. ; Nichols Pub, 1996Availability: Items available for loan: Taylor's Library-TU [Call number: 658.5220 OAK] (1).
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ISO 9000 Quality Systems Handbook : Increasing the Quality of an Organization's Outputs / David Hoyle.

by Hoyle, David [author.].

Edition: Seventh edition.Publisher: London : Taylor and Francis, 2018Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.562 H868] (1).