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Sistem pengurursan kualitit MS ISO 90000 dalam pendidikan : konsep & aplikasi di sekolah / Rushami Zien Yusoff ... [et al.]

by Rushami Zien Yusoff.

Publisher: Sintok, Kedah : Penerbit Universiti Utara Malaysia, 1999Availability: Items available for loan: TC External Storage [Call number: 371.2009595 SIS 1999] (1).
Total quality management in information services / Guy St Clair.

by St. Clair, Guy, 1940-.

Publisher: London ; New Providence, N.J. : Bowker-Saur, c1997Availability: Items available for loan: Taylor's Library-TU [Call number: 025.52068 SAI] (1).
Quality facility management : a marketing and customer service approach / Stormy Friday, David G. Cotts.

by Friday, Stormy | Cotts, David G.

Publisher: New York : Wiley, c1995Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 FRI] (1).
World class quality and productivity / William F. Christopher, Carl G. Thor.

by Christopher, William F.

Publisher: Menlo Park, CA : Crisp Pub., c1998Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 CHR] (1).
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson.

by Laughlin, Sara, 1949- | Wilson, Ray W.

Publisher: Chicago : American Library Association, 2008Availability: Items available for loan: Taylor's Library-TU [Call number: 025.1 LAU 2008] (1).
Securing global transportation networks : a total security management approach / Luke Ritter, J. Michael Barrett, Rosalyn Wilson.

by Ritter, Luke | Barrett, J. Michael | Wilson, Rosalyn A.

Publisher: New York : McGraw-Hill, c2007Availability: Items available for loan: Taylor's Library-TU [Call number: 363.1207 RIT] (1).
Competitive dominance : beyond strategic advantage and total quality management / Victor Tang, Roy Bauer.

by Tang, Victor | Bauer, Roy A.

Publisher: New York : Van Nostrand Reinhold, c1995Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4012 TAN] (1).
Corporate sigma : optimizing the health of your company with systems thinking / Anwar El-Homsi, Jeff Slutsky.

by El-Homsi, Anwar, 1951- | Slutsky, Jeff, 1956-.

Publisher: Boca Raton : Productivity Press, c2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 ELH 2010] (1).
Metrics 2.0 : creating scorecards for high-performance teams and organizations / Ruth A. Huwe.

by Huwe, Ruth A.

Publisher: Santa Barbara, Calif. : Praeger, c2010Other title: Metrics two-point-oh.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 HUW 2010] (1).
Improving student learning : applying Deming's quality principles in classrooms / Lee Jenkins.

by Jenkins, Lee.

Publisher: Milwaukee, Wis. : ASQC Quality Press, c1997Availability: Items available for loan: Taylor's Library-TU [Call number: 371.200973 JEN] (1).
500 tips for quality enhancement in universities and colleges / Sally Brown, Phil Race and Brenda Smith

by Brown, Sally, 1950- | Race, Philip [(j.a.)] | Smith, Brenda [(j.a.)].

Publisher: England : Kogan Page, 1997Availability: Items available for loan: TU External Storage-Block E [Call number: 378.1 BRO] (1).
Achieving quality through continual improvement / Claude W. Burrill, Johannes Ledolter

by Burrill, Claude W | Ledolter, Johannes [(j.a.)].

Publisher: New York : John Wiley, c1999Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 BUR] (2).
Principles and practices of organizational performance excellence / T.J. Cartin

by Cartin, T. J. (Thomas J.), 1924-.

Publisher: Milwaukee, Wis. : ASQ Quality Press, c1999Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4 CAR] (3).
Operations and quality management / Samuel K.M. Ho.

by Ho, Samuel K. M.

Edition: 1st ed.Publisher: London : International Thomson Business Press, 1999Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 HOS] (1).
Six sigma for small and mid-sized organizations : success through scaleable deployment / Terence T. Burton & Jeff L. Sams.

by Burton, Terence T | Sams, Jeff L, 1963-.

Publisher: Boca Raton, Fla. : J. Ross, c2005Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 BUR] (1).