|
|
|
Total quality management in information services / Guy St Clair.
by St. Clair, Guy, 1940-. Publisher: London ; New Providence, N.J. : Bowker-Saur, c1997Availability: Items available for loan: Taylor's Library-TU
[Call number: 025.52068 SAI]
(1).
|
|
|
|
Quality facility management : a marketing and customer service approach / Stormy Friday, David G. Cotts.
by Friday, Stormy | Cotts, David G. Publisher: New York : Wiley, c1995Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.562 FRI]
(1).
|
|
|
|
World class quality and productivity / William F. Christopher, Carl G. Thor.
by Christopher, William F. Publisher: Menlo Park, CA : Crisp Pub., c1998Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4013 CHR]
(1).
|
|
|
|
The quality library : a guide to staff-driven improvement, better efficiency, and happier customers / Sara Laughlin and Ray W. Wilson.
by Laughlin, Sara, 1949- | Wilson, Ray W. Publisher: Chicago : American Library Association, 2008Availability: Items available for loan: Taylor's Library-TU
[Call number: 025.1 LAU 2008]
(1).
|
|
|
|
Competitive dominance : beyond strategic advantage and total quality management / Victor Tang, Roy Bauer.
by Tang, Victor | Bauer, Roy A. Publisher: New York : Van Nostrand Reinhold, c1995Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4012 TAN]
(1).
|
|
|
|
Corporate sigma : optimizing the health of your company with systems thinking / Anwar El-Homsi, Jeff Slutsky.
by El-Homsi, Anwar, 1951- | Slutsky, Jeff, 1956-. Publisher: Boca Raton : Productivity Press, c2010Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4013 ELH 2010]
(1).
|
|
|
|
Metrics 2.0 : creating scorecards for high-performance teams and organizations / Ruth A. Huwe.
by Huwe, Ruth A. Publisher: Santa Barbara, Calif. : Praeger, c2010Other title: Metrics two-point-oh.Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4013 HUW 2010]
(1).
|
|
|
|
Achieving quality through continual improvement / Claude W. Burrill, Johannes Ledolter
by Burrill, Claude W | Ledolter, Johannes [(j.a.)]. Publisher: New York : John Wiley, c1999Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.562 BUR]
(2).
|
|
|
|
Principles and practices of organizational performance excellence / T.J. Cartin
by Cartin, T. J. (Thomas J.), 1924-. Publisher: Milwaukee, Wis. : ASQ Quality Press, c1999Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4 CAR]
(3).
|
|
|
|
Operations and quality management / Samuel K.M. Ho.
by Ho, Samuel K. M. Edition: 1st ed.Publisher: London : International Thomson Business Press, 1999Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.562 HOS]
(1).
|
|
|
|
Six sigma for small and mid-sized organizations : success through scaleable deployment / Terence T. Burton & Jeff L. Sams.
by Burton, Terence T | Sams, Jeff L, 1963-. Publisher: Boca Raton, Fla. : J. Ross, c2005Availability: Items available for loan: Taylor's Library-TU
[Call number: 658.4013 BUR]
(1).
|
