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Quality and performance excellence : management, organization, and strategy / James R. Evans.

by Evans, James R. (James Robert), 1950- [author.].

Edition: Eighth edition.Publisher: Boston, MA : Cengage Learning, [2017]Copyright date: ©2017Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 EVA 2017] (6).
Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis.

by Goetsch, David L [author.] | Davis, Stanley, 1931- [author.].

Edition: Ninth edition.Publisher: Hoboken, New Jersey : Pearson Education, Inc., [2021]Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 GOE 2021] (2).