Taylor's Library

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Telephone courtesy & customer service / Lloyd Finch.

by Finch, Lloyd C.

Edition: 3rd ed.Publisher: Boston, Mass. : Crisp Publications / Course Technology, c2000Other title: Telephone courtesy and customer service.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 FIN] (1).
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Delegation skills for leaders : an action plan for success as a manager / Lloyd Finch and Robert B. Maddux.

by Finch, Lloyd C | Maddux, Robert B | Maddux, Robert B. Delegating for results. 1998.

Edition: 3rd ed.Publisher: Boston, MA : Thomson/Course Technology, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 658.402 FIN] (1).
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Communication skills for leaders : delivering a clear and consistent message / Bert Decker.

by Decker, Bert | Decker, Bert. Art of communicating.

Edition: 3rd ed.Publisher: Boston, MA : Thomson/Course Technology, c2006Availability: Items available for loan: Taylor's Library-TU [Call number: 658.45 DEC] (1).
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Coaching skills for leaders : helping others reach their potential / Sam R. Lloyd, Tina Berthelot.

by Lloyd, Sam R | Berthelot, Tina.

Publisher: Boston, MA : Thomson Learning/NETg, c2006Other title: Coaching skills for leaders : helping others achieve their best..Availability: Items available for loan: Taylor's Library-TU [Call number: 658.3124 LLO] (1).
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Goals and goal setting : achieve measurable results / Larrie A. Rouillard.

by Rouillard, Larrie.

Edition: 4th ed.Publisher: [Rochester, NY] : Axzo Press, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4 ROU 2009] (1).
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Managing personal change / Cynthia D. Scott and Dennis T. Jaffe.

by Scott, Cynthia D | Jaffe, Dennis T [(j.a.)].

Edition: Rev. ed.Publisher: Boston, MA : Thomson/Course Technology, c2004Availability: Items available for loan: Taylor's Library-TC [Call number: 158.1 SCO] (1).
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Motivating at work : empowering employees to give their best / Twyla Dell.

by Dell, Twyla.

Edition: Rev. ed.Publisher: Boston, MA : Thomson/Course Technology, c1993Availability: Items available for loan: Taylor's Library-TU [Call number: 658.314 DEL] (2).
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Sarbanes-Oxley : what corporate employees need to know / editors of NETg/Thomson Learning.

Publisher: Boston, MA : NETg/Thomson Learning, c2007Availability: Items available for loan: Taylor's Library-TU [Call number: 657.3021873 SAR] (2).
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Conducting a needs analysis / Geri McArdle.

by McArdle, Geri E. H.

Publisher: Boston, MA : Thomson/NETg, 1998Availability: Items available for loan: Taylor's Library-TU [Call number: 658.403 MAC] (2).
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Mentoring : make it a mutually rewarding experience / Gordon F. Shea, Stephen C. Gianotti.

by Shea, Gordon F, 1925- | Gianotti, Stephen C | Shea, Gordon F, 1925- œtMentoring : how to develop successful mentor behaviors.

Publisher: [Rochester, N.Y.] : Axzo Press, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.3124 SHE 2009] (1).
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Managing personal change : stay positive and stay in control / Cynthia D. Scott, Dennis T. Jaffe.

by Scott, Cynthia D | Jaffe, Dennis T.

Publisher: [Rochester, NY] : Axzo Press, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 650.1 SCO 2009] (2).
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Business etiquette & professionalism : conduct yourself with confidence / M. Kay duPont.

by DuPont, M. Kay.

Publisher: [Rochester, N.Y.] : Axzo Press, c2009Other title: Business etiquette and professionalism.Availability: Items available for loan: Taylor's Library-TU [Call number: 395.52 DUP 2009] (1).
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Better business writing : become a more powerful communicator / Susan L. Brock.

by Brock, Susan L.

Edition: 5th ed.Publisher: [Rochester, N.Y.] : Axzo Press, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 808.06665 BRO 2009] (2).
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Conflict management / Herb Kindler.

by Kindler, Herbert S.

Edition: 4th ed.Publisher: [Rochester, N.Y.] : Axzo Press, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4053 KIN 2009] (1).
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Presentation skills : captivate and educate your audience/ Steve Mandel.

by Mandel, Steve.

Edition: 4th ed.Publisher: [Rochester, N.Y.] : Axzo Press, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 808.51 MAN 2009] (2).
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50 one-minute tips for better communication : speak, write and present more effectively / Phillip E. Bozek

by Bozek, Phillip E.

Edition: 3rd. ed.Publisher: Rochester, NY : Axzo Press, c2008Other title: Fifty one-minute tips to better communication..Availability: Items available for loan: Taylor's Library-TU [Call number: 658.45 BOZ 2009] (1).
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Communication skills for leaders : delivering a clear and consistent message / Bert Decker.

by Decker, Bert.

Edition: 4th ed.Publisher: [Rochester, NY] : Axzo Press, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.45 DEC 2009] (1).
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Critical thinking : make strategic decisions with confidence / Daniel A. Feldman.

by Feldman, Daniel A.

Edition: 2nd ed.Publisher: [Rochester, NY] : Axzo Press, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 160 FEL 2009] (2).
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