Delivering knock your socks off service [electronic resource] / Ron Zemke.
Series: Performance research associatesPublication details: New York : AMACOM ; London : McGraw-Hill, 2003.Edition: 3rd edDescription: 178 pSubject(s): Genre/Form: DDC classification:- 658.812 21
- HF5415.5 .A52 2003eb
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Shelf location | Call number | Materials specified | Vol info | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| E-Book | Taylor's Library-TU | 658.812 (Browse shelf(Opens below)) | e-book |
Rev. ed. of: Delivering knock your socks off service / Kristin Anderson, Ron Zemke, 1998.
TSLHHL
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.