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Sistem pengurursan kualitit MS ISO 90000 dalam pendidikan : konsep & aplikasi di sekolah / Rushami Zien Yusoff ... [et al.]

by Rushami Zien Yusoff.

Publisher: Sintok, Kedah : Penerbit Universiti Utara Malaysia, 1999Availability: Items available for loan: TC External Storage [Call number: 371.2009595 SIS 1999] (1).
Total quality management in information services / Guy St Clair.

by St. Clair, Guy, 1940-.

Publisher: London ; New Providence, N.J. : Bowker-Saur, c1997Availability: Items available for loan: Taylor's Library-TU [Call number: 025.52068 SAI] (1).
Total quality management : strategies and techniques proven at today's most successful companies / Stephen George and Arnold Weimerskirch

by George, Stephen, 1948- | Weimerskirch, Arnold, 1936-.

Edition: 2nd ed.Publisher: New York, NY : John Wiley, c1998Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 GEO] (1).
The nonprofit handbook : Fund raising / edited by James M. Greenfield

by Greenfield, James M, 1936-.

Edition: 3rd ed.Publisher: New York, NY : John Wiley, 2001Other title: Fund raising.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.15224 NON] (1).
Quality facility management : a marketing and customer service approach / Stormy Friday, David G. Cotts.

by Friday, Stormy | Cotts, David G.

Publisher: New York : Wiley, c1995Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 FRI] (1).
Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers.

by Summers, Donna C.S.

Edition: 2nd ed.Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, c2009Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 SUM] (1).
Information and documentation : library performance indicators / British Standards Institution.

by British Standards Institution.

Edition: First edition 1998-04-01Publisher: London : The Institution, c1998Availability: Items available for loan: Taylor's Library-TU [Call number: 025.1 BRI] (1).
Insightful quality : beyond continuous improvement / Victor Sower and Frank Fair.

by Sower, Victor E | Fair, Frank.

Edition: 1st ed.Publisher: New York : Business Expert Press, 2012Availability: Items available for loan: Taylor's Library-TU [Call number: 658.401 SOW 2012] (1).
Rath & Strong's six sigma leadership handbook / edited by Thomas Bertels.

by Bertels, Thomas | Rath & Strong.

Publisher: Hoboken, N.J. : J. Wiley, c2003Other title: Six sigma leadership handbook | Rath and Strong's six sigma leadership handbook.Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 RAT] (1).
World class quality and productivity / William F. Christopher, Carl G. Thor.

by Christopher, William F.

Publisher: Menlo Park, CA : Crisp Pub., c1998Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 CHR] (1).
Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr.

by Evans, James R. (James Robert), 1950- | Dean, James W, 1956-.

Edition: 3rd ed.Publisher: Mason, OH : Thomson/South-Western, c2003Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 EVA] (1).
Total quality management [electronic resource] : text and cases / K. Shridhara Bhat.

by Bhat, K. Shridhara.

Edition: Rev. ed.Publisher: Mumbai : Himalaya Pub. House, 2010Online access: An electronic book accessible through the World Wide Web; click to view Availability: Items available for reference: Taylor's Library-TU [Call number: 658.4/013] (1).
Quality management : introduction to total quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis.

by Goetsch, David L | Davis, Stanley, 1931-.

Edition: 4th ed.Publisher: Upper Saddle River, N.J. : Prentice Hall, c2003Availability: Items available for loan: Taylor's Library-TU [Call number: 658.4013 GOE] (1).
International workshop agreement IWA 2 : quality management systems : guidelines for the application of ISO 9001:2000 in education / [ISO].

Publisher: Switzerland : ISO, c2003Availability: Items available for loan: Taylor's Library-TU [Call number: 658.562 INT] (1).
Academic initiatives in total quality for higher education / Harry V. Roberts, editor.

by Roberts, Harry V.

Publisher: Milwaukee, Wisconsin : ASQC Quality Press, [1995]Copyright date: ©1995Availability: Items available for loan: Taylor's Library-TU [Call number: 378.1250973 ACA 1995] (1).