Managing customers for profit : strategies to increase profits and build loyalty / V. Kumar.
By: Kumar, V.
Publisher: Upper Saddle River, New Jersey : Pearson Education Inc., [2008]Copyright date: ©2008Description: xx, 296 pages : illustrations ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780136117407 (paperback).Subject(s): Customer relations -- Management | ProfitDDC classification: 658.812Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
---|---|---|---|---|---|---|---|---|
Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27 , Side 1, TierNo 4, BayNo 3 |
658.812 KUM 2008 (Browse shelf) | 1 | Available | SCAFS,70003,03,RM | 5000170031 | |
Main Collection | Taylor's Library-TU |
Floor 2, Shelf 2 , Side 1, TierNo 3, BayNo 1 |
658.812 KUM 2008 (Browse shelf) | 1 | Available | SCAFS,70003,03,RM | 5000170006 |
Includes bibliographical references and index.