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Service operations management : improving service delivery / Robert Johnston and Graham Clark.

by Johnston, Robert, 1953- | Clark, Graham, 1949-.

Edition: 2nd ed.Publisher: Harlow, England ; New York : FT/Prentice Hall, 2005Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 JOH] (3).
Operations management / Nigel Slack, Stuart Chambers, Robert Johnston

by Slack, Nigel | Chambers, Stuart | Johnston, Robert, 1953-.

Edition: 3rd ed.Publisher: Harlow, England : Financial Times / Prentice Hall, 2001Availability: Items available for loan: Taylor's Library-TU [Call number: 658.5 SLA] (1).
Operations management / Nigel Slack, Stuart Chambers, Robert Johnston.

by Slack, Nigel | Chambers, Stuart | Johnston, Robert, 1953-.

Edition: 4th ed.Publisher: Harlow, England : Financial Times/Prentice Hall, c2004Availability: Items available for loan: Taylor's Library-TU [Call number: 658.5 SLA] (2).
Cases in operations management / Robert Johnston ... [et al.]

by Johnston, Robert, 1953-.

Edition: 3rd ed.Publisher: Harlow : FT Prentice Hall, 2003Availability: Items available for loan: Taylor's Library-TU [Call number: 658.5 CAS 2003 | 658.5 CAS] (3).
Service operations management : improving service delivery / Robert Johnston and Graham Clark.

by Johnston, Robert, 1953- | Clark, Graham, 1949-.

Edition: 3rd ed.Publisher: Harlow, England : Financial Times/Prentice Hall, 2008Availability: Items available for loan: Taylor's Library-TU [Call number: 658 JOH 2008] (1).
Operations management / Nigel Slack, Alistair Brandon-Jones, Robert Johnston.

by Slack, Nigel | Brandon-Jones, Alistair | Johnston, Robert, 1953-.

Publisher: Harlow : Pearson Education Limited, 2016Availability: Items available for loan: Taylor's Library-TU [Call number: 658.5 SLA 2016] (1).
Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.

by Johnston, Robert, 1953- | Clark, Graham, 1949- | Shulver, Michael.

Edition: Fourth edition.Publisher: Harlow, England : Pearson Education Limited, [2012]Copyright date: ©2012Availability: Items available for loan: Taylor's Library-TU [Call number: 658.812 JOH 2012] (3).
Operations management / Nigel Slack, Alistair Brandon-Jones, Robert Johnston.

by Slack, Nigel | Brandon-Jones, Alistair | Johnston, Robert, 1953-.

Edition: 7th ed.Publisher: Harlow : Pearson, 2013Availability: Items available for loan: Taylor's Library-TU [Call number: 658.5 SLA 2013] (6).
Operations management / Nigel Slack, Alistair Brandon-Jones, Robert Johnston.

by Slack, Nigel | Brandon-Jones, Alistair | Johnston, Robert, 1953-.

Edition: Seventh editionPublisher: Harlow, England : Pearson Education Limited, 2013Availability: Items available for loan: Taylor's Library-TU [Call number: 658.5 SLA 2013] (1).
Operations management / Nigel Slack, Stuart Chambers, Robert Johnston.

by Slack, Nigel | Chambers, Stuart | Johnston, Robert, 1953-.

Edition: 6th ed.Publisher: Harlow : Pearson Education, 2010Availability: Items available for loan: Taylor's Library-TU [Call number: 658.5 SLA 2010] (7).
Essentials of operations management / Nigel Slack, Alistair Brandon-Jones, Robert Johnston.

by Slack, Nigel | Brandon-Jones, Alistair | Johnston, Robert, 1953-.

Publisher: Harlow : Financial Times/Prentice Hall, 2011Availability: Items available for loan: Taylor's Library-TU [Call number: 658.5 SLA 2011] (1).