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001			vtls003144934
003			MY-SjTCS
005			20200207084636.0
008			090718s2006 my a t 000 0 eng
039		9	_a201809071432 _bVLOAD _c201809071233 _dVLOAD _c200907181159 _dfadilah _c200907181158 _dfadilah _y200907181157 _zfadilah
082	0	4	_aH204
245	0	0	_aTechnical industrial study _pBDH 28 _n(L - M)
260			_cJune , 2009
300			_a1 v. (various pagings) _bill. ; _c30 cm.
500			_aCover title
500			_aTechnical industrial reports submitted to Taylor's College, School of Hospitality and Tourism.
500			_aMarketing and management specialization.
505			_aImproving the outstanding balances of accounts receivable in finance department of Hyatt Regency Johor Bahru / Lau Yea Fang - An analysis of service staff performance at Café Lavista and solution on enchance service staff performance / Low See Yee - An evaluation of guest negative feedback in Resort X / Lu Yeong Hao - A study of improving communication effectiveness between reservation department and front office administration department in Intercontinental Bali Resort / Michael Philip Tan.
610	2	0	_aTaylor's College. _bSchool of Hospitality and Tourism
700	1		_aLau, Yea Fang. _tImproving the outstanding balances of accounts receivable in finance department of Hyatt Regency Johor Bahru.
700	1		_aLow, See Yee. _tAnalysis of service staff performance at Café Lavista and solution on enchance service staff performance.
700	1		_aLu, Yeong Hao. _tEvaluation of guest negative feedback in Resort X.
700	1		_aTan, Michael Philip. _tStudy of improving communication effectiveness between reservation department and front office administration department in Intercontinental Bali Resort.
999			_c106353 _d106353