| 000 | 01493nam a2200373Ia 4500 | ||
|---|---|---|---|
| 001 | vtls003159412 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200226113419.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 100712s2002 nju sb 001 0 eng d | ||
| 010 | _z 2001-054396 | ||
| 020 | _z1564145999 (pbk.) | ||
| 035 | _a(CaPaEBR)ebr10007007 | ||
| 039 | 9 |
_y201007121332 _zVLOAD |
|
| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 050 | 1 | 4 |
_aHF5415.5 _b.T498 2002eb |
| 082 | 0 | 4 |
_a658.8/12 _221 |
| 100 | 1 |
_aTimm, Paul R. _96377 |
|
| 245 | 1 | 0 |
_a50 powerful ideas you can use to keep your customers _h[electronic resource] / _cby Paul R. Timm. |
| 246 | 3 | _aFifty powerful ideas you can use to keep your customers | |
| 250 | _a3rd ed. | ||
| 260 |
_aFranklin Lakes, NJ : _bCareer Press, _cc2002. |
||
| 300 |
_a158 p. ; _c21 cm. |
||
| 504 | _aIncludes bibliographical references (p. 147-149) and index. | ||
| 529 | _aTSLHHL | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2009. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 |
_aCustomer services _xManagement. _923614 |
|
| 650 | 0 |
_aConsumer satisfaction. _98443 |
|
| 650 | 0 |
_aSupervision of employees. _92857 |
|
| 655 | 7 |
_aElectronic books. _2local |
|
| 710 | 2 |
_aebrary, Inc. _925628 |
|
| 856 | 4 | 0 |
_uhttp://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10007007 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c108500 _d108500 |
||