000			01410cam a2200265 a 4500
001			vtls003157588
003			MY-SjTCS
005			20200226114237.0
008			110218s2010 nyu 001 0 eng
020			_a9780814413081 (pbk.)
020			_a0814413080 (pbk.)
039		9	_a201102181510 _bVLOAD _c201102180936 _dwilmina _c201101191431 _dwilmina _y201006171658 _zwilmina
082	0	0	_a658.45 _bCAR 2010
100	1		_aCarroll, Nannette Rundle. _938580
245	1	4	_aThe communication problem solver : _bsimple tools and techniques for busy managers / _cNannette Rundle Carroll.
260			_aNew York : _bAmerican Management Association, _cc2010.
300			_axvi, 284 p. ; _c23 cm.
500			_aIncludes index.
505	0		_aThe power of relationship -- Setting expectations with turbocharged clarity -- Communicating your expectations : what to say and how to say it -- Workflow management : communication tools -- Top-tier questioning techniques -- How to break the judging habit -- Common people problems--a handy reference -- Giving feedback--sweet or sour? -- Compelling coaching techniques -- DREAM delegating ensures clarity and collaboration -- Don't have time to listen? Try these tips -- Be a gold medal communicator!
650		0	_aCommunication in management.
650		0	_aProblem solving.
650		0	_aInterpersonal communication.
920			_aADTP : 145188
921			_aDIB : 157845
999			_c129300 _d129300