| 000 | 01034cam a2200301 a 4500 | ||
|---|---|---|---|
| 001 | vtls003224717 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200226115018.0 | ||
| 008 | 111020s2011 njua b 001 0 eng | ||
| 020 | _a9780470915479 (pbk.) | ||
| 020 | _z9781118016534 (ebk.) | ||
| 020 | _z9781118016541 (ebk.) | ||
| 020 | _z9781118016558 (ebk.) | ||
| 039 | 9 |
_a201201090904 _bwilmina _c201201051751 _dizani _y201110201439 _zmalathy |
|
| 082 | 0 | 4 |
_a650.13 _bACU 2011 |
| 100 | 1 |
_aAcuff, Jerry, _d1949- _956778 |
|
| 245 | 1 | 4 |
_aThe relationship edge : _bthe key to strategic influence and selling success / _cJerry Acuff with Wally Wood. |
| 250 | _a3rd ed. | ||
| 260 |
_aHoboken, N.J. : _bJohn Wiley, _cc2011. |
||
| 300 |
_axv, 256 p. : _bill. ; _c23 cm. |
||
| 500 | _aCompletely revised & updated. | ||
| 504 | _aIncludes bibliographical references (p. 249-251) and index. | ||
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aCustomer relations. | |
| 650 | 0 | _aSuccess in business. | |
| 700 | 1 |
_aWood, Wally. _956779 |
|
| 920 | _aMIF : 174197 | ||
| 999 | _c141797 | ||