| 000 | 01347nam a2200337 a 4500 | ||
|---|---|---|---|
| 001 | vtls003242476 | ||
| 003 | MY-SjTCS | ||
| 005 | 20200226115553.0 | ||
| 006 | m u | ||
| 007 | cr cn||||||||| | ||
| 008 | 121009s2011 enk sb 001 0 eng d | ||
| 020 | _z9781906704858 | ||
| 035 | _a(OCoLC)811259975 | ||
| 035 | _a(CaPaEBR)ebr10594068 | ||
| 039 | 9 |
_y201210090946 _zwilmina |
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| 040 |
_aCaPaEBR _cCaPaEBR |
||
| 043 | _af------ | ||
| 050 | 1 | 4 |
_aHF5415.5 _b.C45 2011eb |
| 100 | 1 | _aChinunda, Emmanuel Danstan. | |
| 245 | 1 | 0 |
_aPractical insights on customer service _h[electronic resource] : _ban African perspective / _cEmmanuel Danstan Chinunda. |
| 250 | _a1st ed. | ||
| 260 |
_aLondon : _bAdonis & Abbey Publishers Ltd., _c2011. |
||
| 300 | _a134 p. | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 533 |
_aElectronic reproduction. _bPalo Alto, Calif. : _cebrary, _d2011. _nAvailable via World Wide Web. _nAccess may be limited to ebrary affiliated libraries. |
||
| 650 | 0 |
_aCustomer services _zAfrica. |
|
| 650 | 0 |
_aBusiness enterprises _zAfrica. |
|
| 655 | 7 |
_aElectronic books. _2local |
|
| 710 | 2 |
_aebrary, Inc. _925628 |
|
| 856 | 4 | 0 |
_uhttp://ezproxy.taylors.edu.my/login?url=http://site.ebrary.com/lib/taylorscollege/Doc?id=10594068 _zAn electronic book accessible through the World Wide Web; click to view |
| 999 |
_c150203 _d150203 |
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